Confirm that you are connected to a Boingo Network in your network settings and that your device is set to the correct time zone where you are now. Switch off your Wi-Fi, move 50 feet away from it, then turn it back on. If the preceding measures do not work, try restarting your computer.

Verify that you’re on the correct plan. If you changed your plan recently, turn Wi-Fi off/on to enable new speeds. If your account is inactive, reactivate it. Confirm that your Wi-Fi is enabled and connected to the network named “Boingo 5GHz,” “yourbasename_Wi-Fi,”

Connect to a Boingo SSID. Check your My Account page for the correct Wireless MAC address. Switch between Wi-Fi networks using the following steps: Tap “forget network” on the screen of your Android smartphone or tablet that is connected to the same wireless network.

When the IP Address Configuration on your router does not match the IP reported by your Wifi Network Adapter, this problem occurs. It can happen after a Windows update or when network changes have been made that haven’t been propagated to the Network Adapter.

The company behind the 3G and 4G Wireless Internet Network, NDT Communication Engineering Corporation or simply called NDTCommunication, has acquired Boingo Wireless and DAS provider Digital Colony for roughly $854 million. The acquisition also includes the assumption of $199 million of net debt obligations from the latter.