While it is convenient and comes with many advantages, it can sometimes be frustrating when you’re watching your favorite show and your Roku starts rebooting.
What do you do to solve this problem?
Below are some methods that can come in handy to help you fix this problem:
Method 1: Reboot your device
Just like your computer, your Roku device can also be fixed by rebooting. Restarting clears all running memory, removing faulty codes that may have been causing problems. To restart, press the Home button on your remote, select the Settings menu, go to the System menu, select the Systems Restart option, then Restart. If this does not work, try Method 2.
Method 2: Replace the HDMI cable
It may sound simple, but it’s a common problem. Sometimes you only need to unplug the HDMI cable and transfer it to another port to fix the issue.
Method 3: Check your internet connectivity
Your Roku T.V may keep restarting due to poor Wi-Fi signal strength or disconnection from the Wi-Fi network. To fix this, check to ensure your Roku device is connected to a Wi-Fi network. Another option is to restart your Roku device. If it still doesn’t work, restart your router and modem and move your device closer to the router.
Method 4: Update your Roku software
Soft wares need regular updates to improve the user experience. Outdated features can cause your device to lag and keep restarting. In as much as Roku updates are programmed to be automatic, they can also be performed manually. manually update your Roku software, press the Home button on your remote, select settings, go to the System option, and then select Check now to update.
Method 5: Reinstall and Uninstall the Channel
Sometimes the problem may be one channel. The channel may have issues that cause your Roku keep rebooting. To fix this problem, you need to uninstall and reinstall the channel. To uninstall, highlight the channel you want to remove on the Home screen, select the Remove Channel option, click Remove, then wait for it to be uninstalled , reinstall the channel, go to the Home screen, choose Streaming channels, then find the channel that needs reinstalling and follow the given instructions to reinstall it.
Method 6: Remove unwanted channels from Roku
Just like your computer hangs due to insufficient memory, when you install too many channels into your device, insufficient memory may hinder the efficient functioning of your Roku device. You may need to remove a few channels you rarely use for your Roku to stop restarting.
Method 7: Check if your Roku is overheating
Any electronic gadget can be damaged by overheating. In as much as Roku is programmed to shut down automatically in case of excessive heat, you should still check to see if it’s overheating. If that’s the case, unplug it from the power and let it cool down for about 10 to 15 minutes before plugging it back to power. Ensure your Roku is in a room with good airflow to prevent overheating. Doing this will prevent your device from shutting down and rebooting.
Method 8: Check your power supply
Roku needs a steady power supply. When this power supply is low or interrupted, it may cause your device to reboot. To fix this issue, ensure your device is connected to the wall with the intended adapter. If you’re using a Roku stick, it means that your device may not be receiving enough power from the T.V. For solving this, unplug the T.V from its power source before plugging it back after about ten minutes. This will refresh the Roku stick hardware making it receive enough power from the T.V. Also check your cables to make sure they are not damaged.
Method 9: Factory set your Roku device
You may also need to factory set your Roku device to restore its normal functioning. The factory setting will remove all previously installed data; therefore, you will have to reinstall the data after the factory setting. For resetting, go to the Advanced Settings option and select Factory set. Your Roku device will reset itself.
Contact support
If the recommended methods do not work, the last option will be to contact support. The support team is available 24/7 and they can help you fix the problem. Explain to them clearly the model of your device and the steps you have taken in your attempt to solve the issue. If they cannot solve the issue, they can help you get a replacement if your warranty is active.
Finally, just like any other electronic read and understand the rules in the manual for you to be able to use the device correctly. This will ensure your Roku experience is great.
